Operations Manager

About Us and Your Primary Purpose:

We’re looking for a driven and strategic Operations Manager to lead and elevate the day-to-day performance of our India office. With direct UK support, this role demands hands-on leadership, commercial acumen, and a proactive approach to growth. You’ll oversee a team of 25–30 professionals (scaling to 50+), recruit and manage technical talent, and ensure operational excellence aligned with company goals.

Plowman Craven India delivers precision CAD drawings (building and topographical), processes scan and drone data and provides accurate area referencing. We also support our Underground Utilities team with expert geophysics and CAD technician input—offering clients innovative, end-to-end solutions. Success in this role means understanding project specifications, managing delivery standards, and communicating seamlessly across teams and borders.

Key Responsibilities:

Business Management

• Partner with UK Leadership and senior managers to turn strategic goals into actionable plans that drive Business Group growth.
• Lead the rollout of new services and enhance existing offerings to meet evolving client and market demands.
• Oversee financial reporting on project performance, margins, and overall Business Group operations.
• Monitor financial health, control costs, and maximise resource efficiency.

Operations & Production Management

• Lead all aspects of India office operations, ensuring alignment with business goals and smooth day-to-day delivery.
• Implement and manage the operational strategy to drive efficient, cost-effective project delivery.
• Ensure team activities meet quality, H&S, legal, and industry standards through defined processes.
• Collaborate with UK senior management to resolve client service issues and deliver successful outcomes.
• Track team performance against objectives and report regularly to UK leadership and stakeholders.
• Drive tech adoption and process improvements in line with evolving client and market demands.
• Champion Health & Safety initiatives across the business group.
• Plan resourcing and lead recruitment to support business growth.

Team Leadership

• Lead, mentor, and grow a high-performing team, fostering motivation and accountability.
• Guide technical teams through coaching and development to help them achieve their goals.
• Manage team performance using the company’s performance management system, including handling disciplinary matters with HR support.
• Identify training needs and coordinate targeted development initiatives.
• Promote strong communication and collaboration across all business verticals and functions.

Collaboration, Communicate and Innovation:

• Drive collaboration across project teams, including architects, engineers, contractors, and key stakeholders.
• Lead regular coordination meetings to resolve production issues and maintain project alignment.
• Assess and implement new tools and systems to boost efficiency and service quality.

​More About Us:

Plowman Craven is a recognised leader in Geospatial Technologies, combining innovation with precision to support clients across the entire asset lifecycle. Trusted by the industry's largest developers, property managers, contractors, and engineering firms, we deliver highly accurate data and insights that drive smarter decision-making and improve project efficiency. Our mission is to push the boundaries of possibility, providing market-leading solutions that shape the future of the built environment.

About You:

• You are required to be based locally in Ahmedabad.
• Excellent communicator (fluent in English and local languages/dialects).
• ​Commercially astute with strong numeracy skills; experience managing team P&L, cost control, and cash flow.
• Proven integrity—honest, trustworthy, and well-respected.
• Ambitious, driven, and committed to success.
• Strategic thinker with sound decision-making, attention to detail, and a mindset for continuous improvement.
• Minimum 3 years’ experience in a management role, ideally within international or outsourced technical services.
• Experience working with European businesses is a strong advantage.
• Holds a relevant qualification in Business Management, Architecture, Engineering, Surveying, or related discipline.
• Solid understanding of Indian HR practices, business regulations, and compliance requirements.
• Strong leadership and people development skills; able to inspire, manage, and grow high-performing teams.
• Proven client relationship management and communication skills.
• Deep commitment to quality, innovation, and operational excellence.
• Familiar with industry standards in scan data processing, BIM, CAD modelling, and surveying.
• Capable of managing international client relationships and driving continuous performance improvement.

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We are an equal opportunity employer and shall take additional measures to support any candidate who needs assistance with the recruitment process.

If you have any questions about this role please email recruitment@plowmancraven.co.uk