Technical Specialist (Training, Support and Quality)

Ref: REC209 Based in Harpenden Permanent Role


As one of the largest measurement survey companies in the UK, Plowman Craven provides a range of services to the property, rail and infrastructure markets. Our innovation, dynamic approach and commitment to deliver a flawless service is achieved by investing and empowering our employees to push boundaries and reach new heights. We specialise in providing laser scanning and measurement services to businesses of varying sizes and regardless of the size of project or how challenging, our clients trust us to provide a service that goes beyond their expectations!

We are looking for a Technical Specialist to join our Technical team. Working nationwide, the role utilises the latest technological advancements on a wide variety of measurement survey projects.

By joining Plowman Craven you’ll be part of a growing organisation that is 100% owned internally by the employees and directors. Our independence means we can adapt quickly and remain agile in order to safeguard our future growth as we continue to deliver market leading measurement survey and consultancy services on an unrivalled scale.

Primary Purpose

This role provides a unique opportunity to get involved in multiple aspects of technical surveyor training and professional development mentoring, as well as technical support for the team by resolving operational issues across all business groups. You shall support surveyors to complete operational projects and ensure quality of survey deliverables through monitoring and process checks, quality of equipment being used in survey operations are maintained to the highest standards.

Key Responsibilities

Technical Training & Mentoring

  • Design, document, maintain, deliver and report on a program of technical training for surveyors
  • Assess and report on the ability of colleagues undertaking training
  • Design, document and maintain workflows and processes for survey operations
  • Mentor and coach junior surveyors to develop their knowledge and understanding of surveying
  • Mentor and coach surveyors to progress their professional development pathways as per the guidance of the Lead Counsellor and HR team
  • Take part in recruitment activities

Technical Support

  • Provide remote and on-site technical support for surveyors working on operational projects
  • Support surveyors using a range of survey equipment including Total Station, GNSS, Laser Scanner (static and kinematic) and camera equipment


  • Monitor and report on technical quality on operational projects
  • Monitor survey equipment to ensure quality

- Undertake scheduled equipment checks

  • Design and implement processes to ensure equipment is correctly configured for use on operational projects

Person Specification


  • Excellent interpersonal skills
  • Excellent knowledge and understanding of Geomatics from first principles
  • Excellent knowledge of Geomatics equipment including total station, GNSS, terrestrial laser scanners and kinematic laser scanners
  • Professional membership of CICES and/or RICS; or at least working towards full membership


  • Experience delivering technical and operational training
  • Experience providing a support function
  • Experience mentoring and coaching colleagues
  • Experience working in a commercial organisation
  • Formal education in Geomatics or other closely related subject
  • Willing and able to travel to provide training and support to surveyors
  • Experience working with Leica equipment including TPS, GNSS and TLS
  • Experience working with kinematic scanners such as Amberg and Geoslam
  • Experience working with survey processing software including N4CE, Cyclone, Infinity, Geoslam hub and SCC
  • Experience with photogrammetric data capture and data processing

If you have any questions about this role please email

Benefits of working at Plowman Craven

Plowman Craven is a great place to work and offers a range of competitive family friendly benefits including:

  • 25 Days Annual Leave - increasing to 30 days plus bank holidays
  • Performance related bonus
  • Professional Membership and Development
  • Enhanced Family Friendly benefits
  • Salary Sacrifice Pension Contribution Scheme
  • Health Care benefits
  • Life Assurance
  • Social activities organised throughout the year
  • Wellbeing Group
  • Flexible/Remote working (role dependent)
  • Harpenden & London based offices
  • An employee owned company held in a Trust for the benefits of the employees

Apply for Technical Specialist (Training, Support and Quality) ( REC209 )

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Benefits of working at Plowman Craven

Plowman Craven is a great place to work, where we always attract, develop and retain high calibre individuals. From competitive salaries to pensions and career development, let us show you some of the benefits in working for one of the premier surveying companies in the UK.