Client Delivery Administrator (12 Month Contract)

Ref: REC184 Based in Harpenden Permanent Role

PRIMARY PURPOSE

Co-ordinate multiple key elements of the project cycle.

Resolve issues proactively and collaborate with all functions of the project team, including the client, to ensure the team can continually meet project objectives.

Support the Project Lead and delivery of project KPI’s.

Whilst this is considered an office based role, working remotely is feasible due to the current pandemic situation.

KEY RESPONSIBILITIES

Tasks include but not limited to:

  • Engage with tenants to organise access, ensuring sufficient success rates to meet project KPI's
  • Under the guidance of the project lead, build a programme of access that maximises team productivity
  • Maintain a log of tenant engagement and failed access, escalating and collaboration with the client team to resolve
  • Proactively support the site team, resolving issues as they arise
  • Arrange accommodation for surveyors working away
  • Monitor data management and provide feedback on non-compliance
  • Implementation of lone working procedure for the surveying team
  • Work with the client team to ensure issues with access are resolved promptly
  • Support project reporting
  • To undertake any other reasonable tasks as requested
  • Strong advocation of health and safety ensuring a robust approach to assessment of risk

PERSON SPECIFICATION

  • Great interpersonal skills, able to engage with a wide range of project stakeholders from tenants to the client team and internal stakeholders
  • Strong communicator
  • Ability to respond positively and promptly to issues
  • Ability to work independently and make decisions within remit
  • Robust approach to following process
  • Team player
  • Ability to prioritise across competing demands, balancing in the moment demands with the requirement to forward plan

If you have any questions about this role please email recruitment@plowmancraven.co.uk

Benefits of working at Plowman Craven

Plowman Craven is a great place to work and offers a range of competitive family friendly benefits including:

  • 25 Days Annual Leave - increasing to 30 days plus bank holidays
  • Performance related bonus
  • Professional Membership and Development
  • Enhanced Family Friendly benefits
  • Enhanced Pensions Contributions
  • Health Care benefits
  • Life Assurance
  • Social activities organised throughout the year
  • Wellbeing Group
  • Flexible working hours (role dependent)

The Benefits (PDF 769KB)

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Benefits of working at Plowman Craven

Plowman Craven is a great place to work, where we always attract, develop and retain high calibre individuals. From competitive salaries to pensions and career development, let us show you some of the benefits in working for one of the premier surveying companies in the UK.